FAQs

1.Is it possible to get a preview of the presets applied to my pictures before

purchasing them?

A: Yes, it is possible. If you wish to see how your picture turns out after applying our

presets, you may submit 5 RAW images through the 'We Transfer' App to

itmanager@wevaphotography.com. We will send you the edited pictures after

applying your desired preset. Don't forget to tell us the Preset(s) you would like to try on.

2.Which all versions of Adobe Photoshop, Camera Raw and Lightroom are

compatible with the Presets?

A: The Presets support Adobe Camera Raw 10.3 and Lightroom 7.3 versions and all the

succeeding ones for sure! The file format we support is the brand new .XMP format.

Don't forget to stay equipped with the newest versions of Adobe Camera Raw and/or

Adobe Lightroom to avail our Presets.

3.Is it possible to get a refund?

A:We do not refund, return or exchange our Presets under any conditions. You must

make sure of the compatibility of your camera files and/or software version before

making any purchases. Make sure to thoroughly study the complete requirements

given for each product. We will not issue an exchange or refund if the product

purchased goes incompatible with the camera files or software you own.

4.What are the different file formats available for the Presets?

A:We deliver all our presets in .XMP format that is supported by Adobe Camera Raw

and Adobe Lightroom.

5.I have a different question to ask! How do I address my query?

A:You can mail all your queries to itmanager@wevaphotography.com. We will be in

touch with you for further communication and clarifications thereafter.